SERVICE FAQ-SPECIALISED AUTOMOTIVE ELECTRONICS Pty Ltd
** Please note we are closed from Tuesday 24 December 2019 to 17 January 2020**
We reopen Monday 20th January 2020
SERVICES & PAYMENT
We are an electronics workshop only
We do not have the equipment to diagnose or work on cars
Please fill out our contact form before sending any item for repair
Securely packed items can be posted or dropped in during business hours to
Specialised Automotive Electronics
12/10 Foundry Road
Seven Hills NSW 2147
As soon as your item is repaired it can be picked up or it will be returned by express post or courier (charges do apply)
PAYMENT - Must be made before item can be returned
We accept payment in person, over the phone or via an online invoice with a payment link, all invoices must be paid before item can be returned
CREDIT or DEBIT CARD
The 1 year unlimited km warranty covers the repair of your unit back to its original operating condition for any problems resulting from poor workmanship or defective components replaced by Australian ECU Repair during the repair of your unit.
All internal components and labour performed by SPECIALISED AUTOMOTIVE ELECTRONICS are fully covered. It is valid for 1 year unlimited kms or as long as you own the vehicle which ever comes first. Shipping, removal, diagnostic, coding, programming, software download, and/or mechanic charges are not covered by the warranty.
If SPECIALISED AUTOMOTIVE ELECTRONICS determines the part is beyond repair, we will either provide a replacement unit, or refund the entire purchase price, at our discretion. Factors that could void the warranty include, but are not limited to: water damage, fire damage, over voltage damage, part being damaged as a result of another defective part in the vehicle, damage caused by jump starting the vehicle, improper use, use in an application for which the part was not intended, or untimely return of core unit (if applicable).
This warranty does not authorize the refund of a component purchased in error due to misdiagnosis of the vehicle fault. In addition we will not be liable for any labour costs, indirect or consequential damage whatsoever and howsoever caused (including by way of examples only consequential damage to other parts of the vehicle, injury, loss of income or profits, recover of car hire costs).
Any warranty claims must be returned to SPECIALISED AUTOMOTIVE ELECTRONICS Pty Ltd for inspection and test, all tamper evident stickers or marks must be undamaged and present upon inspection.
In the event of any conflict between this warranty and our own terms and conditions of sale this warranty will prevail.