We are proud of our customer service and will always try to help in any way we can should a problem occur with your repair, please contact us with your enquiry.
All our repaired units come with a 1 year unlimited km warranty from the date of purchase. The warranty covers the repair of your unit back to its original operating condition for any problems resulting from poor workmanship or defective components replaced by Specialised Automotive Electronics during the repair of your unit.
All internal components and labour performed by Specialised Automotive are fullly covered for 1 year with unlimited kms.
If Specialised Automotive Electronics determines the unit is beyond repair, we will refund the entire purchase price of the repair paid to us. Factors that could void the warranty include, but are not limited to : water damage, fire damage, over voltage damage, or the unit being damaged as a result of another defective part in the vehicle , damage caused by jump starting the vehicle, improper use, use in an application for which the part was not intended.
The warranty does not authorise the refund of a repair purchased in error due to the mis diagnosis of the vehicle fault. PLEASE ENSURE FAULT CODES ARE CHECKED WITH US BEFORE SENDING
In addition we will not be liable for any labour or freight costs , indirect or consequential damage whatsoever or howsoever caused ( including by way of examples any consequential damage to other parts of the vehicle, injury, loss of income or profits, recover of car hire costs)
Any warranty claims must be returned to Specialised Automotive Electronics for test and inspection, all tamper evident stickers must be undamaged and present upon inspection.